Terms & Conditions
Our terms and conditions of purchase are subject to change, so please read them before placing your order. By confirming your purchase, you also agree on the terms of purchase. The purchase has been confirmed when you have received your confirmation email and you must ensure that all the information you provide, such as name, email and postal address, is correct. Please note that persons under the legal age 18 years, need a parental consent.


PAYMENT OPTIONS
We use Stripe and Paypal Payments as it is a secure payment method. Stripe Payments is a payment service that forwards your payment to the merchant. We accept payments by credit or debit card as well as payments via Klarna, Apple Pay and Google Pay.

Products and their delivery costs are paid at the checkout of our online store in connection with the order. You can choose the payment method that suits you from the following options:

Credit Card and Visa

Paypal


SHIPPING
We ship products to Italy, Europe and the rest of the world. You can see the shipping price during the purchase process.
Our reference courier is DHL, but you may use a different courier in some cases to offer a better service.


PRICES
The prices displayed at ivory.paris include the statutory Value Added Tax. The delivery charges are included into the price of all clothing sold on this online shop. All prices and product information on this online shop ivory.paris are subject to change.


RETURN & REFUND
You are welcome to return any item within 14 days of receiving it. Please note that the returned item must be in the original condition, unworn, unwashed and unused in any ways. Once we have received your return and inspected it, your payment will be refunded to the original payment method.

Please notice that leaving an order uncollected from a postal office does not count as a return. In this case we are unable to provide a full refund and you will be charged for postal delivery costs.


FAULTY ITEMS
Everything we send out is quality controlled, however if you have received a faulty product or an incorrect order, we will happily replace it or refund the costs as long as it has been returned within 14 days of purchase. If you have received a incorrect order, please contact us via email at info@ivorypariscollection.com


PRODUCT INFORMATION
You can find more information of our products on the specific products pages.


CUSTOMER CARE
Whether you have a question about your order or regarding your payment, please contact us via email at info@ivorypariscollection.com


PRIVACY POLICY
Please find our Privacy Policy page on the menu bar down below.

© 2024 Ivory Paris